Staff at schools in China can sign in to ManageBac+ by scanning a QR code with WeCom Enterprise. ManageBac+ Support, your school's WeCom administrator and a ManageBac+ administrator set it up together. Each staff member's ManageBac+ profile needs the same mobile phone number as their WeCom account.
For school administrators and IT teams at schools in China that use WeCom Enterprise (企业微信) to manage staff accounts.
WeCom Enterprise sign-in is available for schools on ManageBac+ in China (managebac.cn). It is separate from WeChat sign-in.
Who can use it
- Teachers and administrators. Students and parents keep signing in as they do now.
- Staff who already have a ManageBac+ account. WeCom sign-in doesn't create accounts, so add new staff to ManageBac+ first.
- On a desktop browser. Staff open ManageBac+ on a computer and scan the QR code with WeCom on their phone.
Before you start: add mobile phone numbers
ManageBac+ matches each staff member by the Mobile Phone number on their profile. It must be the same number as their WeCom account, and no other account at your school can use it. Home Phone isn't used for matching.
Set up WeCom sign-in
Three people take part: ManageBac+ Support, your school's WeCom administrator and a ManageBac+ administrator. Follow the steps in this order.
- Request it. Contact ManageBac+ Support and ask for WeCom sign-in. Support sends your WeCom administrator a QR code.
- WeCom administrator: scan the QR code. This creates the ManageBac+ app in your school's WeCom organisation. Support then finishes preparing the app.
- WeCom administrator: check the app appears under App Management > Self-built, then grant the permissions it asks for. A notification appears in WeCom. The app asks for each staff member's mobile phone number and email address.
- WeCom administrator: copy your company ID from My Company > Company ID in WeCom and share it with a ManageBac+ administrator.
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ManageBac+ administrator: go to Settings > Integrations > Partners, select WeCom, enter the company ID as the Corp ID and save. Let Support know, so they can complete the connection.
WeCom is listed under Settings > Integrations > Partners. - WeCom administrator: add the staff, groups or departments who should be able to sign in to ManageBac+ with WeCom. Anyone not added can't sign in this way.
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ManageBac+ administrator: open Settings > Integrations > Partners > WeCom again and check it shows Enabled, with the Corp ID and Client secret saved.
When the connection is ready, WeCom shows Enabled and the details are saved. - Test it. Ask a staff member to sign in with WeCom, as described below.
Signing in with WeCom
- Open your school's ManageBac+ sign-in page on a computer and select Sign in with WeCom.
Sign in with WeCom appears with the other sign-in options. - Scan the QR code with WeCom on your phone.
- First time only: a second First Login QR code appears. Scan it and agree to share at least your mobile phone number and email address with ManageBac+. ManageBac+ matches these to your account and signs you in.
After the first time, one scan signs you in. WeCom shares your details with ManageBac+ only once, at your first sign-in.
If you can't sign in
- Check the Mobile Phone number on your ManageBac+ profile matches your WeCom account exactly. A number in Home Phone won't work.
- Check no other account at your school uses the same mobile phone number.
- Ask your WeCom administrator to check you, your group or your department has been added to the ManageBac+ app in WeCom.
- Check you have a teacher or administrator account in ManageBac+.
Still stuck? Contact ManageBac+ Support.