Updating Your E-mail, Password, Contact Information & Notification Preferences (Parent)

The ManageBac+ Team
  • Updated
Markdown
Quick answer

Select your profile photo at the top right. Use Manage Your Profile > Edit Profile for your details and email, Change Password for your password, Personalisation for your landing page and theme, and Notification Preferences for notifications and emails.

For parents keeping their ManageBac+ account details up to date and choosing how they hear about their child's learning and school news.

Screenshot: Edit Profile page for a parent, with Change Password at the top right
Where to find it: Profile photo > Manage Your Profile > Edit Profile
I want to Go to
Update my name, photo or contact details Profile photo > Manage Your Profile > Edit Profile
Change my email address Edit Profile > Contact Details > E-mail
Change or reset my password Edit Profile > Change Password, or Forgot your password? on the sign-in page
Change the language Edit Profile > UI Language
Choose my landing page or theme Profile photo > Personalisation
Choose my notifications Profile photo > Notification Preferences

Select your profile photo or initials at the top right of any page. The menu has Manage Your Profile, Notification Preferences, Personalisation, Privacy Preferences and Logout.

Screenshot: profile menu with Manage Your Profile, Notification Preferences, Personalisation, Privacy Preferences and Logout
Profile menu with Manage Your Profile, Notification Preferences, Personalisation, Privacy Preferences and Logout.

Update your personal details

  1. Select your profile photo, then Manage Your Profile.

  2. Select Edit Profile.

  3. Under General Information, use Upload Photo to add a profile photo and update your preferred name. Under Contact Details, update your address and phone numbers. Parents can also update Work Details and Family Details.

  4. Select Save Changes.

If you cannot edit your details, your school has locked parent profiles. Ask your school to update them for you.

Change your email address

On Edit Profile, enter your new address in the E-mail field under Contact Details, then select Save Changes. ManageBac+ sends a confirmation email to the new address. Open it and confirm before you use the new address to sign in.

Change or reset your password

To change your password while signed in:

  1. On Edit Profile, select Change Password at the top right.

  2. Enter Your Password, then your New Password twice.

  3. Select Save Changes.

Screenshot: Change Password form with current password, new password and confirm new password
Change Password form with current password, new password and confirm new password.

Your new password needs at least 8 characters and should be hard to guess. Common words and number sequences are rejected. See Creating Strong Passwords that are Easy to Remember.

If you have forgotten your password, select Forgot your password? on the sign-in page and enter the email address on your account. ManageBac+ emails you a link to reset it.

If your school uses single sign-on, such as Google, Microsoft or the Faria Accounts Portal, you may not have a separate ManageBac+ password. See Using the Faria Accounts Portal for Single Sign-on (SSO).

Change the language

On Edit Profile, choose a language under UI Language and select Save Changes. ManageBac+ shows menus and buttons in that language.

Choose your landing page and theme

Select your profile photo, then Personalisation.

  • Landing Page: the page that opens when you sign in. Choose My Workspace, Calendar or Portfolio. You can always get back to it by selecting the school name at the top left.
  • Themes: choose Blue, Orange, Red, Plum or Teal. Until you choose, your account uses the theme your school has set.
  • Accessibility: turn on High contrast mode, or Disable single-key shortcuts if you use a screen reader or keyboard navigation.

Select Save Changes.

Screenshot: Personalisation with Landing Page, Themes and Accessibility options
Personalisation with Landing Page, Themes and Accessibility options.

Choose your notifications

  1. Select your profile photo, then Notification Preferences.

  2. Under General, turn Push Notifications on or off for the ManageBac+ mobile app.

  3. For each area, tick the columns you want: Parents Association, Classes (including attendance, report cards and behaviour), Digests and Chat & User Mentions.

    • Web Notifications appear under the bell icon at the top right.
    • E-mails go to the email address on your account.
    • Mobile Notifications go to the ManageBac+ app, if you have it installed.
  4. Select Save Preferences.

Screenshot: Notification Preferences with Web Notifications, E-mails and Mobile Notifications columns
Notification Preferences with Web Notifications, E-mails and Mobile Notifications columns.

Under Digests, the Parent Digest gives you a summary of your child's weekly activity and upcoming deadlines, events and assessment tasks. Choose Weekly or None for web notifications and for emails.

Was this article helpful?

112 out of 183 found this helpful