Set up Community Engagement for your school: the framework, terms, tracking and evaluation, and which year groups use it.
Configuring Community Engagement in ManageBac+
Set up and customise Community Engagement frameworks, terminology, tracking, and evaluation across your school and year groups.
ManageBac+ provides a flexible Community Engagement framework that allows schools to design programmes aligned with their educational philosophy and local requirements.
This guide covers both school-wide configurations and year group–specific settings to help you fully customise the Community Engagement experience for students, teachers, and administrators.
Overview
This guide is intended for administrators and coordinators configuring Community Engagement programmes in ManageBac+.
Settings can be applied at both a school-wide level and customised further for each year group, ensuring flexibility and consistency across your programme.
What's New
- Customisable Community Engagement frameworks and activity structures
- Flexible service types with hour tracking guidelines
- Editable terminology aligned with school context
- Configurable learning outcomes and reflection questions
- Optional term-based Community Engagement evaluation and rubrics
- Automated engagement reminders for students
Step-by-Step Navigation
Configure Community Engagement
Settings > select Programme > Community Engagement > Overview
The Overview page allows you to predefine labels for your project.
- Title - refers to the name of the Community Engagement project. It will be visible across ManageBac+ for all users (teachers, parents, and students)
- Abbreviation - the abbreviation is used to avoid repetition and in places where there isn't enough space to display the title
- Icon - from the dropdown menu select an icon that describes your programme. The icon will be displayed on the student profile and Year Group calendar
- Description - is an optional field that will be displayed on the right navigational menu of the project page for both teachers and students
- Save changes.
Configure Community Engagement Framework
Settings > select Programme > Community Engagement > Framework
- Aims & Goals Statement - if enabled the students will be prompted to enter their Aims & Goals for the project. The textbox in the image above is for admin to provide optional guidance to students on how to fill in their Aims & Goals. This guidance will be displayed on the student view.
- Awards - create custom awards that can be awarded to students
- Learning Outcomes - outcomes are to be tracked across activities during the duration of the project. A student's completion depends on their coverage of the learning outcomes. In the configuration admin are able to predefine the default learning outcomes for the project but these can be further modified in each year group.
- Documents - enables the document uploader displayed on the student worksheet.
- Notes & Interviews - enabling this option allows students and teachers to send messages to each other on the student worksheet and it allows teachers to record interview notes, which are only visible to admin and teachers.
- Questions - questions are added in the Year Group settings which can be tied to a learning outcome. Students will be prompted to answer the questions within each activity. The questions displayed depend on the learning outcomes selected in the activity
- Community Engagement Project - if Extended Project option is enabled students will be able to mark their activities as an Extended Project activity. The terminology for Extended Project can be customised on the Terminology page.
- Save changes.
Manage Service Types
Settings > select Programme > Community Engagement > Service Types
- Add or edit service types to classify activities.
- Define title, abbreviation, and colour labels.
- Set recommended hour targets for each type.
- Reorder or remove types as needed.
Customise Service Terminology
Settings > select Programme > Community Engagement > Terminology
- Edit terminology labels to match your school context.
- Update student progress statuses and icons.
- Add or modify status options as needed.
Enable Community Engagement Evaluation
Settings > select Programme > Assessment > Assessment Models > Term > Community Engagement
- Enable Community Engagement evaluation for Term assessment.
- When Community Engagement evaluation is enabled you will find an Community Engagement tab in the dropdown menu for rubrics.
- Click on pencil icon to edit to adjust criteria values and descriptors.
Configure Year Group Settings
Year Group > Edit Year Group Settings
Enable 'Track Service house for this group' if required.
Customise learning outcomes for the year group. You can add new Learning Outcomes via Add Learning Outcomes, or drag and drop to reorder them.
Add or edit Community Engagement reflection questions for this Year Group via Add Question or select the linked Learning Outcomes
Set Automated Email Reminders
Year Group > Community Engagement > Manage E-mail Reminders
- Access the Community Engagement tab within a year group.
- Open Manage E-mail Reminders.
- Edit current reminders by clicking the pencil icon or delete them by clicking the rubbish icon.
- Click Add Reminder to create a new reminder.
- Customise subject and message content via Add/ Edit Reminder
- Enable or disable reminders as needed.
Tips & Best Practices
- Align Community Engagement frameworks with your school’s mission and curriculum goals.
- Use learning outcomes and questions to guide meaningful student reflection.
- Keep terminology consistent and familiar for your community.
- Use automated reminders to support student engagement and progress tracking.
Warnings & Important Notes
Important: Changes to learning outcomes or frameworks may impact how student progress is tracked across existing activities.
Related Articles
Adding & Managing Community Engagement Activities
Reviewing Community Engagement Progress
Assigning Community Engagement Advisors
Frequently Asked Questions
Can Community Engagement be customised per year group?
Yes, while core settings are defined at the programme level, many elements such as learning outcomes and questions can be customised per year group.
Do I need to enable hours tracking?
No, hours tracking is optional and can be enabled depending on your school’s approach to Community Engagement.
Can I customise evaluation rubrics?
Yes, rubrics can be fully customised to align with your assessment criteria and reporting needs.
In Summary
- Community Engagement can be configured at both programme and year group levels
- Flexible tools support customised frameworks, tracking, and evaluation
- Automation and clear structure help improve student engagement and oversight
These features enable effective Community Engagement management within ManageBac+.
Related to