Online Support Centre.

Help Tutorials, Quickstart Guides and Resources to help you make the most of ManageBac.

Updating your Personal Details & Landing Page

Via Your Name

Click your name on the top right corner and then Edit. Here you can easily update your personal details including your:

  • First & Last Name
  • E-mail address
  • Profile Photo
  • Password
  • Default Landing Page, the page you will be guided to after logging in. Teachers can select Calendar, CAS, EE, Projects or Programme of Inquiry.

PYP Teachers should choose Programme of Inquiry to default to the PYP UI.

Click Professional Details to indicate your programmes and subjects taught and school roles. These to not provide access rights, but will help customize the help tutorials you see when logged in to ManageBac via the Help tab, filtered to meet your needs.

Any user assigned as a Principal will have their details displayed to all Parents under the Key Contacts section when logged in. 

Any user assigned as a DP/MYP/PYP Coordinator will have their details displayed to DP/MYP/PYP Parentsrespectively under Key Contacts. 

Video Tutorials

Contact Us

We offer phone support coverage 24 hours a day between Monday and Friday, beginning from Monday 9 AM (GMT +8) and ending at Friday 6 PM (GMT -7).

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The first step is to open our online support centre and select your programme.

Select your user type.

Not finding the tutorial you're looking for? Enter in a question or keyword!

The tutorials will update below.

Click on the tutorial you wish to view.

You can also check out our Quickstart Guides on the right navigation panel.

Need more urgent assistance? Feel free to call in any time Monday through Friday, 24 hours a day.

Or email us at and you'll get a response within 24 hours.

Feel free to also schedule a demo with us here