Online Support Centre.

Help Tutorials, Quickstart Guides and Resources to help you make the most of ManageBac.

Order is Completed


Email notifications will be sent out once the supplier marks the order as complete. If the purchase was for digital licenses you will be able to assign them via ManageBac or access them via the Web Reader immediately.

Completed and submitted orders can be tracked via Orders page on BookJetty.

Contact Us

Our business hours are Monday through Friday, 24 hours a day.

  • US Flag +1 866 297 7022
  • UK Flag +44 208 133 7489
  • HK Flag +852 8175 8152
  • AU Flag +61 2 8006 2335

E-mail: support@managebac.com

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The first step is to open our online support centre and select your programme.

Select your user type.

Not finding the tutorial you're looking for? Enter in a question or keyword!

The tutorials will update below.

Click on the tutorial you wish to view.

You can also check out our Quickstart Guides on the right navigation panel.

Need more urgent assistance? Feel free to call in any time Monday through Friday, 24 hours a day.

Or email us at support@managebac.com and you'll get a response within 24 hours.

Feel free to also schedule a demo with us here