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Order Processing Workflow for eBooks

School Creates Order Request

Schools complete the Purchase Request to place the order. This will send an email request to the supplier to provide a quote.

Publisher Receivers Order Request

When an order is placed by the school an email is sent to the publisher. The email contains the order summary and a link to access the order on BookJetty to complete it.

Publisher Submits a Quote

By clicking the link provided in the order e-mail you will be redirected to the BookJetty quote page. Here you are able to attach a quote pdf, and enter the tax and shipping costs. Following this step the school will receive your quote and it will require their approval before it can be finalised.

School Accepts Quote

Schools will receive an email notification that the quote is ready for their review. The link in the email will redirect to a page to accept or decline the quote from the publisher.

Quotation Accepted Notification

Once the school reviews and accepts the quote you will receive the following e-mail. Click the link at the bottom to proceed to the final step of the order.

Order Completed

To complete the order attach a PDF copy of the invoice and enter the tracking code. Afterwards, click Order Completed to finalise the order. This will inform the school that the order has been fulfilled.

School Receives Fulfillment Notification

Once the supplier completes the order the school will receive an email notification that the order has been fulfilled.

Monthly Sales Report

Our Finance department will provide an Excel sales report within 7 days of the end of each calendar month. It will include the following columns: Currency, Invoice date, ISBN, Book title, Quantity, Unit Price, Price, Country Code, and Credit Amount Outstanding.

Publishers will receive a credit note from Xero equaling the total credit amount due. The Monthly Sales Report will be sent to the Publisher Sales contact on file.

For any reporting queries, please contact Sharon Leung, Finance Director at


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