Help Tutorials, Quickstart Guides and Resources to help you make the most of ManageBac.
The ManageBac Accounts feature allows OpenApply users (both parents and admin) to sign in via their ManageBac account. It also allows users to link to other supported applications like AssessPrep, BridgeU and iSAMS.
Once you have set up linked accounts, you will need to use your ManageBac credentials on all connected accounts.
Note: Users whose accounts were previously linked via the Launchpad will need to re-enable SSO using the new Accounts Application.
Navigate to the parent https://yoursubdomain.openapply.com/parents/sign_in or admin https://yoursubdomain.openapply.com/users/sign_in login page, and click on Sign in with ManageBac.
Enter your email address and password that you would normally use to log in to ManageBac and click Sign-in. Note, this must be the same email address that you use for your OpenApply account.
Next click Authorize to enable signing in with your ManageBac account. You will only need to authorize this access the first time you log in. Once authorized, you will be taken straight to your OpenApply account upon future logins.
To switch between accounts in OpenApply or to other linked systems, click the Launchpad icon located between Settings and Help & Support on the Admin Dashboard. Next, select the account you would like to switch to in the pop-up box.
For more information regarding managing your ManageBac Accounts login, including managing your profile, sessions, and linking to other systems, please click here.
We offer phone support coverage 24 hours a day between Monday and Friday, beginning from Monday 9 AM (GMT +8) and ending at Friday 6 PM (GMT -7).
The first step is to open our online support centre and select your programme.
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You can also check out our Quickstart Guides on the right navigation panel.
Need more urgent assistance? Feel free to call in any time Monday through Friday, 24 hours a day.
Or email us at firstname.lastname@example.org and you'll get a response within 24 hours.
Feel free to also schedule a demo with us here