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Changing User Passwords


Via Settings

This tutorial only applies to password changes made by an Administrator. However, users have two options for resetting or changing their own passwords:

  1. Via the login page - Clicking "Forgot your password?" The user will be prompted to enter the e-mail address associated with their ManageBac account. An email will be sent with instructions on how to reset the password.  
  2. Via the user's profile - After logging in, clicking on the user's name will lead to a profile page with the option to change the password.

School Directory

Via School Directory > Roster, search for the user by selecting the category and scrolling, or using the search field.

Changing a Password for a Student

After you have landed on the students profile click the pencil icon to edit the student profile.

Click Change Password. For security purposes, you will be prompted to enter your Administrator Password in order to make any changes. Enter the new password in each New Password field, and click Save Changes at the bottom of the page.

Please note that we have had to enhance our minimum password strength requirements for security purposes. The password will not save until you see a green box. An example of a strong password would be S8raH18%p whereas a weak password would be Sarah18%.

Changing a Password for an Admin, Teacher, Advisor, or Parent

From the School Directory, clicking on the name of an admin, teacher, advisor, or parent will take you directly to the user's profile. Click on Change Password.

Here you can change the password after entering your own Administrator Password. Remember to click Save Changes at the bottom of the page .

Again, the password will not save until you see a green box. An example of a strong password would be S8raH18%p whereas a weak password would be Sarah18%.

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