Online Support Centre.

Help Tutorials, Quickstart Guides and Resources to help you make the most of ManageBac.

Configuring Your General Settings

Via Settings

Via Settings > School Settings, you can adjust the following settings:


Via Academics, you can enable Curriculum Programmes, Classes, Parents Association, Annotations, Percentage Weights for class gradebooks, Grade & Year Format.

Here, you can edit the abbreviations and names for National Curriculum Programmes to match your local naming requirements.

Note: Only enable the curriculum that you wish to track on your ManageBac account.


Via Terminology, customise specific titles besides the generic default titles we have provided. These updates will be reflected across your account and in report cards.

Note: Our tutorials use the default terminology, and your ManageBac account may appear differently from the ones shown in the tutorials.

Customise Login Page

The background of your school login page is customisable via Settings > School Settings > Customise Login Page.

You can enable the default (blank) background, choose from our custom backgrounds, or upload a file. Click Save Changes when complete.

Video Tutorials

Contact Us

We offer phone support coverage 24 hours a day between Monday and Friday, beginning from Monday 9 AM (GMT +8) and ending at Friday 6 PM (GMT -7).

  • US Flag +1 866 297 7022
  • UK Flag +44 208 133 7489
  • HK Flag +852 8175 8152
  • AU Flag +61 2 8006 2335


1 / 9

The first step is to open our online support centre and select your programme.

Select your user type.

Not finding the tutorial you're looking for? Enter in a question or keyword!

The tutorials will update below.

Click on the tutorial you wish to view.

You can also check out our Quickstart Guides on the right navigation panel.

Need more urgent assistance? Feel free to call in any time Monday through Friday, 24 hours a day.

Or email us at and you'll get a response within 24 hours.

Feel free to also schedule a demo with us here