Online Support Centre.

Help Tutorials, Quickstart Guides and Resources to help you make the most of ManageBac.

What kind of support will we get for AssessPrep?


Email & Phone Support

AssessPrep users can email our support team at support@assessprep.com and will receive a response within 24 hours. We also provide 24-hour phone support Monday - Friday via any of the numbers below.

+1 866 297 7022

+44 208 133 7489

+852 8175 8152

+61 2 8006 2335

Online Training

Online trainings are complimentary. Contact us at support@assessprep.com to schedule a training.

Video Tutorials

Contact Us

We offer phone support coverage 24 hours a day between Monday and Friday, beginning from Monday 9 AM (GMT +8) and ending at Friday 6 PM (GMT -7).

  • US Flag +1 866 297 7022
  • UK Flag +44 208 133 7489
  • HK Flag +852 8175 8152
  • AU Flag +61 2 8006 2335

E-mail: support@managebac.com

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The first step is to open our online support centre and select your programme.

Select your user type.

Not finding the tutorial you're looking for? Enter in a question or keyword!

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Click on the tutorial you wish to view.

You can also check out our Quickstart Guides on the right navigation panel.

Need more urgent assistance? Feel free to call in any time Monday through Friday, 24 hours a day.

Or email us at support@managebac.com and you'll get a response within 24 hours.

Feel free to also schedule a demo with us here