Help Tutorials, Quickstart Guides and Resources to help you make the most of ManageBac.
This tutorial only applies to password changes made by an Administrator. However, users have two options for resetting or changing their own passwords:
Via School Directory > Roster, search for the user by selecting the category and scrolling, or using the search field.
After you have landed on the students profile click the pencil icon to edit the student profile.
Click Change Password. For security purposes, you will be prompted to enter your Administrator Password in order to make any changes. Enter the new password in each New Password field, and click Save Changes at the bottom of the page.
Please note that we have had to enhance our minimum password strength requirements for security purposes. The password will not save until you see a green box. An example of a strong password would be S8raH18%p whereas a weak password would be Sarah18%.
From the School Directory, clicking on the name of an admin, teacher, advisor, or parent will take you directly to the user's profile. Click on Change Password.
We offer phone support coverage 24 hours a day between Monday and Friday, beginning from Monday 9 AM (GMT +8) and ending at Friday 6 PM (GMT -7).
The first step is to open our online support centre and select your programme.
Select your user type.
Not finding the tutorial you're looking for? Enter in a question or keyword!
The tutorials will update below.
Click on the tutorial you wish to view.
You can also check out our Quickstart Guides on the right navigation panel.
Need more urgent assistance? Feel free to call in any time Monday through Friday, 24 hours a day.
Or email us at firstname.lastname@example.org and you'll get a response within 24 hours.
Feel free to also schedule a demo with us here