Online Support Centre.

Help Tutorials, Quickstart Guides and Resources to help you make the most of ManageBac.

Uploading Your Academic Handbooks

Via Settings

Academic Handbooks are collections of relevant information your school wishes to share with your students.


Via Settings > Guides, select a programme. Click Handbooks, click Choose File to upload a new handbook, and Save Changes.

Student Access

Via IB Manager > Files, any uploaded handbooks relevant to the students' programme will be available to download. 

Parent Access

Via Overview > the Parents Handbook will be available for Parent users when logged in to ManageBac.

They will appear for parents as links, which they can download by clicking on it.

Video Tutorials

Contact Us

We offer phone support coverage 24 hours a day between Monday and Friday, beginning from Monday 9 AM (GMT +8) and ending at Friday 6 PM (GMT -7).

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The first step is to open our online support centre and select your programme.

Select your user type.

Not finding the tutorial you're looking for? Enter in a question or keyword!

The tutorials will update below.

Click on the tutorial you wish to view.

You can also check out our Quickstart Guides on the right navigation panel.

Need more urgent assistance? Feel free to call in any time Monday through Friday, 24 hours a day.

Or email us at and you'll get a response within 24 hours.

Feel free to also schedule a demo with us here