Online Support Centre.

Help Tutorials, Quickstart Guides and Resources to help you make the most of ManageBac.

Deleting Users

Via Settings > School Directory

To find a user, click on the tab for the appropriate user type in the Roster. Click the trash icon in the last column of the user you'd like to delete.


Via the User's Profile

You can also delete a student directly from his or her Profile by clicking on the student's name in the Roster and clicking Delete.

Recovery of Deleted Users

If a user is accidentally deleted, we can help you restore his or her account and activities within a 30-day period. Please submit a support request or send an email directly to our 24-hour support desk:

Video Tutorials

Contact Us

We offer phone support coverage 24 hours a day between Monday and Friday, beginning from Monday 9 AM (GMT +8) and ending at Friday 6 PM (GMT -7).

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The first step is to open our online support centre and select your programme.

Select your user type.

Not finding the tutorial you're looking for? Enter in a question or keyword!

The tutorials will update below.

Click on the tutorial you wish to view.

You can also check out our Quickstart Guides on the right navigation panel.

Need more urgent assistance? Feel free to call in any time Monday through Friday, 24 hours a day.

Or email us at and you'll get a response within 24 hours.

Feel free to also schedule a demo with us here