Online Support Centre.

Help Tutorials, Quickstart Guides and Resources to help you make the most of ManageBac.

Receiving Attendance Excusals


Parents can submit attendance excusals for their children via their ManageBac account. For further information on how parents submit attendance excusals, please see the following tutorial:

Submitting an Attendance Excusal

When parents submit an attendance excusal, administrators will receive a notification.

Administrators can view the attendance excusals for homeroom and classes via the Attendance Manager tab. Attendance Excusals appear with a letter icon in the Homeroom or Class Attendance tab for the day the Excusal was sent.

Admins can also export Excusals to excel via Attendance Manager > Export Excel. Depending on the width of your screen, the export option may appear at the bottom of the page.

Contact Us

We offer phone support coverage 24 hours a day between Monday and Friday, beginning from Monday 9 AM (GMT +8) and ending at Friday 6 PM (GMT -7).

  • US Flag +1 866 297 7022
  • UK Flag +44 208 133 7489
  • HK Flag +852 8175 8152
  • AU Flag +61 2 8006 2335

E-mail: support@managebac.com

1 / 9
close

The first step is to open our online support centre and select your programme.

Select your user type.

Not finding the tutorial you're looking for? Enter in a question or keyword!

The tutorials will update below.

Click on the tutorial you wish to view.

You can also check out our Quickstart Guides on the right navigation panel.

Need more urgent assistance? Feel free to call in any time Monday through Friday, 24 hours a day.

Or email us at support@managebac.com and you'll get a response within 24 hours.

Feel free to also schedule a demo with us here