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This tutorial will explain three of the most common issues that occur when registering for Diploma exams on IBIS.
This error occurs if the student had transferred from another school, and if they had been registered as an MYP candidate or for Anticipated exams in their first year of the Diploma programme.
As the IB Coordinator, you will need to contact the prior school and request the student’s IBIS personal code (e.g. dmg891) and then register directly via IBIS.
This means that the student has been previously registered for an Anticipated Diploma exam or for MYP moderation through your school.
You will want to check on IBIS and ensure that the student’s IBIS personal code is updated on the Plans roster by clicking Update IBIS Personal Codes.
This will ensure that the student is identified correctly and you can then re-submit the exam subject registrations via the Register via IBIS page by clicking the Register button to the right of the student’s name.
This means that the student has already been registered for the exam period you are trying to register for. This error occurs when students are registered manually on IBIS before being registered on ManageBac.
If this is the case, you will want to make all your updates for that student on IBIS directly.
These are some additional error codes that you may see on ManageBac if student information was submitted to IBIS incorrectly.
Prohibitions and non-authorizations
Diploma and retake
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