Help Tutorials, Quickstart Guides and Resources to help you make the most of ManageBac.
If all personal information is complete, you can register students on IBIS directly through the Plans tab.
Via the Plans tab, click Register via IBIS to view the registration status of all students. If you are accessing this for the first time and the students have not entered Subjects or Personal Information, they will appear as Pending.
On the IBIS Registration page, students will fall into one of five categories sorted by different tabs.
Pending - These students have not finished entering either Exam Subjects or Personal Information and are not currently eligible for IBIS registration.
Scheduled - These students are ready for exam registration and have provided all required information. Once you have reviewed their Plan worksheets to ensure correct subject selection, you can either register individually by clicking Register Now or by selecting Register all Candidates. After clicking one of these options, your exam registration process will be initiated securely.
Processing - Once you choose to register students from the scheduled tab, they will temporarily appear under the processing tab until they are moved to either Registered or Failed. Please be patient and perhaps have a cup of coffee while you wait, as it will take 5-10 seconds for the registration process to complete for an individual student, but up to one hour for hundreds of students.
Registered - These students have been registered successfully and no further action is required. Students previously registered for Anticipated exams will also appear here.
Failed - These students could not be registered. Please review the error message and try registering again. For more information, view these related tutorials: Common IBIS Registration Errors.
1) The processing time will partly depend on your order in the queue of registrations. ManageBac can register thousands of candidates per day, but if many other schools are registering candidates at the same time, your registrations will be processed in the order received.
2) It is important that you check student worksheets individually before registering them. The IB still requires this of Coordinators, and while ManageBac validates the records to catch basic mistakes (e.g. fewer than 3 HLs for full Diploma candidates), failing to indicate the personal code, choosing a subject that your school is not authorized to offer, etc. may all result in failed registration attempts.
3) If Students were registered at the end of DP1 to sit for anticipated exams, it is required to clear the anticipated registration before students can be registered for their remaining exams at the end of DP2.
Successful registrations will appear under the Registered tab.
Note: The IBIS integration is a one-way sync of data from ManageBac to IBIS. This means that any changes made to a student's registration must be made directly on IBIS and not on ManageBac. Changes made on IBIS will not update on ManageBac.
Click Clear Anticipated Registrations to move previously registered Anticipated Candidates back to Pending or Scheduled for DP2 exams registration.
Our business hours are Monday through Friday, 24 hours a day.
The first step is to open our online support centre and select your programme.
Select your user type.
Not finding the tutorial you're looking for? Enter in a question or keyword!
The tutorials will update below.
Click on the tutorial you wish to view.
You can also check out our Quickstart Guides on the right navigation panel.
Need more urgent assistance? Feel free to call in any time Monday through Friday, 24 hours a day.
Or email us at email@example.com and you'll get a response within 24 hours.
Feel free to also schedule a demo with us here