Online Support Centre.

Help Tutorials, Quickstart Guides and Resources to help you make the most of ManageBac.


Configuring Your Diploma Settings

Via Settings

Via Settings  > Diploma Programme, Subjects, Options & Levels, Extended Essay Subjects, Standards, Reflections, Rubrics & Options, and Grades.


Via Subjects, you can select the subjects offered at your school. These must match your subject selections on IBIS and will appear on the Diploma Plan worksheet of your students. After selecting subjects, make sure to click Save Changes at the bottom of the page.

Options and Levels

Via Options & Levels, specify the options (i.e. ab initio) and levels (i.e. SL) for your subjects.

Note: If your school offers the IB Diploma in more than one working language, you can also specify the languages for individual subjects. (You will need to firstly enable additional languages of instruction via Settings > School Settings > Name, Address & Logo)

Extended Essay Subjects

Enable Extended Essay Subjects to allow students to select via their personal Extended Essay worksheets.


Via Standards, you can add and edit subject standards.

Add standards manually via Add Standard HeaderYou can then edit each item by clicking Edit or +. Any modifications will be automatically reflected within the Unit Planners.

We can import from our database of common State or National standards (e.g. Common Core, AERO, ACARA, etc.) or customise an import from your own school standards. To request for either of these imports, complete the Standards Import Request via Standards > Request Standards Import.

You can also export your subject standards by clicking Export to Excel.


Enter questions for DP1 and DP2 students to respond to via their personal profiles via their Reflections tab. 

Rubrics and Options

Via Rubrics & Options, you can create rubrics that will appear in term gradebooks. Rubrics can be created for specific subjects or for all classes within the programme. Teachers will be able to complete these alongside regular academic marks and comments.

Edit rubrics by hovering over Expand and clicking the Edit icon. 


Via Grades, configure the default grade scale for your Diploma classes. Teachers can further customise via each class' settings.

1 / 9

The first step is to open our online support centre and select your programme.

Select your user type.

Not finding the tutorial you're looking for? Enter in a question or keyword!

The tutorials will update below.

Click on the tutorial you wish to view.

You can also check out our Quickstart Guides on the right navigation panel.

Need more urgent assistance? Feel free to call in any time Monday through Friday, 24 hours a day.

Or email us at and you'll get a response within 24 hours.

Feel free to also schedule a demo with us here