Online Support Centre.

Help Tutorials, Quickstart Guides and Resources to help you make the most of ManageBac.

How do I best use the SMARTPREP IB App on mobile?

You will have the best user-experience with SMARTPREP IB App when installing the web app to your system.

This will let the web app look and feel like a native app. The browser header will disappear and you’ll be able to benefit from the full screen size while studying the cards in landscape.

For iOS Devices:

  1. Tap the 'Share button' in your browser's menu bar
  2. Tap the 'Add to Home Screen' icon.

For Android Devices:

When logging into the app, you will automatically receive instructions on how to install the web app to your system.

Video Tutorials

Contact Us

We offer phone support coverage 24 hours a day between Monday and Friday, beginning from Monday 9 AM (GMT +8) and ending at Friday 6 PM (GMT -7).

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The first step is to open our online support centre and select your programme.

Select your user type.

Not finding the tutorial you're looking for? Enter in a question or keyword!

The tutorials will update below.

Click on the tutorial you wish to view.

You can also check out our Quickstart Guides on the right navigation panel.

Need more urgent assistance? Feel free to call in any time Monday through Friday, 24 hours a day.

Or email us at and you'll get a response within 24 hours.

Feel free to also schedule a demo with us here