Online Support Centre.

Help Tutorials, Quickstart Guides and Resources to help you make the most of ManageBac.


Editing User Information (Names, Emails & More)

Via Settings Icon


School Directory


Click on the tab for the appropriate user type, then select the user's name to be directed to his or her profile page.


Click on the 'Edit' icon to update a user's e-mail address, password, student ID, date of birth, telephone, or first and last name. You can also re-send the welcome email or delete the user from the profile editing page.

For more information on how to change a student's IBIS Personal Code, please see our tutorial entitled Completing Plan Worksheets:

For editing PYP student profiles, please refer to the following tutorial:

Note: As a security precaution, you will be prompted to enter your own password before setting a password for another user.

  • Integrated Information Systems
    for International Education

  • Office Address

    Faria Systems Inc.
    548 Market St. #40438
    San Francisco, CA 94104

  • Taipei Branch Office
    2/F, No. 3, Lane 27
    Section 4, Ren’Ai Road
    Da’an District, Taipei 106
    Taiwan (R.O.C.)

  • Telephone

      +1 866 297 7022

      +44 208 133 7489


  •   +852 8175 8152

      +61 2 8006 2335