Online Support Centre.

Help Tutorials, Quickstart Guides and Resources to help you make the most of ManageBac.

Navigating ManageBac

Dashboard - View upcoming events and deadlines.

Homeroom - Take daily homeroom attendance, add advisory comments, and review homeroom term grades.

Reviews & Progress - Approve CAS or SA experiences for your advisory group, view experience updates, and manage your EE and Personal Project groups.

Year Groups - Create IB year groups, oversee CAS activities, manage Personal Project portfolios, track EE progress, and view Diploma plans. Note that the name of this tab is customizable and therefore may not be as shown.

Classes - Create and join classes. Classes allow you to post assignments, record grades in an online gradebook, and complete Internal Assessment requirements for your subject.

Groups - Create and join groups linked to one of five types: CAS Project, Homeroom, Sports Team, Club or Society, and Other.

Parents Association - This tab will only appear if the Parents Association is enabled in Settings. Mass-message parents and add parent-specific calendar events and deadlines.

Proofing and Review - Review all term grades and comments prior to report card generation.

Generate Reports - Generate report cards.

Reports Archive - Access previously generated report cards.

Transcripts - Generate transcripts.

Attendance Manager - Track attendance for the whole school.

Video Tutorials

Contact Us

We offer phone support coverage 24 hours a day between Monday and Friday, beginning from Monday 9 AM (GMT +8) and ending at Friday 6 PM (GMT -7).

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The first step is to open our online support centre and select your programme.

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You can also check out our Quickstart Guides on the right navigation panel.

Need more urgent assistance? Feel free to call in any time Monday through Friday, 24 hours a day.

Or email us at and you'll get a response within 24 hours.

Feel free to also schedule a demo with us here