Online Support Centre.

Help Tutorials, Quickstart Guides and Resources to help you make the most of ManageBac.

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Adding Students, Teachers, & Parents Individually


Via Settings

School Directory

Via School Directory, click Add User.

Select User type and complete the required fields:

  • First Name, Last Name and E-mail address are all required fields regardless of User type.
  • For a student, you must select an IB Group or PYP Homeroom Class.
  • If the student's parent has already been added to the account, type the parent name/s and select from the dropdown. The parent will then be able to track the student's academic progress from their own ManageBac account.

Click Add user to save.

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The first step is to open our online support centre and select your programme.

Select your user type.

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You can also check out our Quickstart Guides on the right navigation panel.

Need more urgent assistance? Feel free to call in any time Monday through Friday, 24 hours a day.

Or email us at support@managebac.com and you'll get a response within 24 hours.

Feel free to also schedule a demo with us here