Online Support Centre.

Help Tutorials, Quickstart Guides and Resources to help you make the most of ManageBac.

Updating Your E-mail, Password, & Contact Information

Via Your Name

Once you have logged in successfully, you can update your personal information, including student photo, e-mail address and password by clicking on your name in the upper right corner of your ManageBac account.

Note:  You will not be able to edit your personal information if student profiles have ben locked by your ManageBac administrator.

Updating your E-mail

Update your e-mail address via the E-mail text box. An email will be sent to the updated e-mail address for confirmation. Please check your inbox to validate your e-mail.

Changing your Password

Click Change password to update your password. This is the password you use to access your ManageBac account.

Video Tutorials

Contact Us

We offer phone support coverage 24 hours a day between Monday and Friday, beginning from Monday 9 AM (GMT +8) and ending at Friday 6 PM (GMT -7).

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The first step is to open our online support centre and select your programme.

Select your user type.

Not finding the tutorial you're looking for? Enter in a question or keyword!

The tutorials will update below.

Click on the tutorial you wish to view.

You can also check out our Quickstart Guides on the right navigation panel.

Need more urgent assistance? Feel free to call in any time Monday through Friday, 24 hours a day.

Or email us at and you'll get a response within 24 hours.

Feel free to also schedule a demo with us here