Online Support Centre.

Help Tutorials, Quickstart Guides and Resources to help you make the most of ManageBac.

Searching for Classes

There are several ways to filter through all classes in ManageBac. Click on the Classes tab and then click on the 'See all classes'.

1. Filter by Programme, Grade, Subject Group and Teacher

Select Filter > the programme (CIE Advanced, CIE IGCSE, Pearson Ed International Advanced Levels, Pearson Ed IGCSE, HS, MS and PS). Then, select the grade level(s) and subject(s) you wish to view.

Filter by Class Name

Type the class name or number into the 'Search Class by name, description or Class ID' box. Click on the class name to be taken directly to the class.

Video Tutorials

Contact Us

We offer phone support coverage 24 hours a day between Monday and Friday, beginning from Monday 9 AM (GMT +8) and ending at Friday 6 PM (GMT -7).

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The first step is to open our online support centre and select your programme.

Select your user type.

Not finding the tutorial you're looking for? Enter in a question or keyword!

The tutorials will update below.

Click on the tutorial you wish to view.

You can also check out our Quickstart Guides on the right navigation panel.

Need more urgent assistance? Feel free to call in any time Monday through Friday, 24 hours a day.

Or email us at and you'll get a response within 24 hours.

Feel free to also schedule a demo with us here