Help Tutorials, Quickstart Guides and Resources to help you make the most of ManageBac.
As long as your groups are archived rather than deleted, group records will always be easily accessible.
Click Archived Year Groups on the right. You will see a list of archived groups and can click on them to access. Click here to find out more about Archiving an IB Group
Please note that a student must be archived in order to access their student records from the archived year group. Please also note that archiving students separate from the year group will cause the student to be unarchived but not associated with any year group. Students who are unarchived individually will need to then be added to a year group via Settings > School Directory > Memberships.
We offer phone support coverage 24 hours a day between Monday and Friday, beginning from Monday 9 AM (GMT +8) and ending at Friday 6 PM (GMT -7).
The first step is to open our online support centre and select your programme.
Select your user type.
Not finding the tutorial you're looking for? Enter in a question or keyword!
The tutorials will update below.
Click on the tutorial you wish to view.
You can also check out our Quickstart Guides on the right navigation panel.
Need more urgent assistance? Feel free to call in any time Monday through Friday, 24 hours a day.
Or email us at firstname.lastname@example.org and you'll get a response within 24 hours.
Feel free to also schedule a demo with us here