Online Support Centre.

Help Tutorials, Quickstart Guides and Resources to help you make the most of ManageBac.

Configuring Your General Settings

Via Settings

Via Settings > School Settings, you can adjust the following settings:

  • Your school name, languages,¬†time zone, and logo.
  • Academic Functions
  • CAS & Service Action
  • Terminology
  • Customise Login Page


Via Academics, you can enable Classes, Parents Association, Annotations, Percentage Weights for class gradebooks, Grade & Year Format.

CAS and Service Action

Via CAS & Service Action, edit the guidance for students and supervisors. You can also allow activities to be marked as Complete and locked if supervisor has submitted review that it was completed successfully.


Via Terminology, customise specific titles besides the generic default titles we have provided.

Note: Our tutorials use the default terminology, your ManageBac account may appear differently from the ones shown in the tutorials.

Customise Login Page

You can enable the default (blank) background, choose from our custom backgrounds, or upload a file. Click Save Changes when complete.

Video Tutorials

Contact Us

We offer phone support coverage 24 hours a day between Monday and Friday, beginning from Monday 9 AM (GMT +8) and ending at Friday 6 PM (GMT -7).

  • US Flag +1 866 297 7022
  • UK Flag +44 208 133 7489
  • HK Flag +852 8175 8152
  • AU Flag +61 2 8006 2335


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The first step is to open our online support centre and select your programme.

Select your user type.

Not finding the tutorial you're looking for? Enter in a question or keyword!

The tutorials will update below.

Click on the tutorial you wish to view.

You can also check out our Quickstart Guides on the right navigation panel.

Need more urgent assistance? Feel free to call in any time Monday through Friday, 24 hours a day.

Or email us at and you'll get a response within 24 hours.

Feel free to also schedule a demo with us here