Online Support Centre.

Help Tutorials, Quickstart Guides and Resources to help you make the most of ManageBac.

Updating Your Personal Details

Via the My Account Tab

By clicking on your name, you can update your personal details and preferences including your:

• First & Last Name

• E-mail address

• Password

Default Landing Page, the page you will be guided to after logging in.

Setting your Password

New users setting up their accounts should enter a strong password with many characters, capitalisation, and numbers or symbols. The password will not save until you see a green box. An example of a strong password would be S8raH18%p whereas a weak password would be Sarah18%.

Video Tutorials

Contact Us

We offer phone support coverage 24 hours a day between Monday and Friday, beginning from Monday 9 AM (GMT +8) and ending at Friday 6 PM (GMT -7).

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  • AU Flag +61 2 8006 2335


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The first step is to open our online support centre and select your programme.

Select your user type.

Not finding the tutorial you're looking for? Enter in a question or keyword!

The tutorials will update below.

Click on the tutorial you wish to view.

You can also check out our Quickstart Guides on the right navigation panel.

Need more urgent assistance? Feel free to call in any time Monday through Friday, 24 hours a day.

Or email us at and you'll get a response within 24 hours.

Feel free to also schedule a demo with us here