Help Tutorials, Quickstart Guides and Resources to help you make the most of ManageBac.
ManageBac allows you to add custom questions that will appear to students every time they create an experience. This provides opportunity for more guided reflection.
You can create new questions via Year Groups > Overview > Edit Year Group Settings. Please note the Year Group label may be customised by your school. Depending on the width of your screen, these details may appear at the bottom of the page.
In the CAS Questions section, click Add Question button to create a question. The navigation arrows will allow you to click and drag the questions to your preferred order. Edit questions by typing into the text box. Questions can be deleted via the Delete tick box. Click Save Changes once done.
Please note that CAS Questions are specific to their year level, so each year level may have their own (or no) CAS Questions.
By default, ManageBac does not enable hours tracking for the CAS programme, in line with current IB guidelines. However, schools can choose to enable and customise this option by year level.
Via Year Group > Overview > Edit Group Settings, tick the Track activity hours for this group box under Activity Settings. You can also choose to show an Hours Chart on student worksheets, and customise how many hours are required in your CAS programme. Click Save Changes at the bottom of the page once done.
Students can enter an overall Aims and Goals on their CAS Worksheet by enableing Show CAS Aims and Goals. With Optional Question, students can answer an additional questions when adding a new Experience.
You can set automated e-mail reminders from the CAS tab of your IB group. Automated e-mail reminders will e-mail students who have not logged in or updated their CAS worksheets in the previous 14 days.
Under the CAS tab, click Automated E-mail Reminders.
You can enable and disable the reminders from this page as well as customize the e-mail subject & message by blue Edit pencil. Click Add Reminder in the sidebar to add additional reminder emails.
Note: Be sure to disable reminders when school is not in session to avoid spamming student email inboxes.
Via Settings > School Settings > CAS & Service Action, any admin can edit the text they want their students and experience supervisors to see.
At the bottom of the page, you can select whether or not you want experiences automatically marked as complete once a supervisor review is submitted. This means the experience will be locked, and students will no longer be able to work on it.
Click Save Changes once done.
We offer phone support coverage 24 hours a day between Monday and Friday, beginning from Monday 9 AM (GMT +8) and ending at Friday 6 PM (GMT -7).
The first step is to open our online support centre and select your programme.
Select your user type.
Not finding the tutorial you're looking for? Enter in a question or keyword!
The tutorials will update below.
Click on the tutorial you wish to view.
You can also check out our Quickstart Guides on the right navigation panel.
Need more urgent assistance? Feel free to call in any time Monday through Friday, 24 hours a day.
Or email us at firstname.lastname@example.org and you'll get a response within 24 hours.
Feel free to also schedule a demo with us here