Help Tutorials, Quickstart Guides and Resources to help you make the most of ManageBac.
Ensure that the test to be conducted has been published; indicated by the green status dot in the My Tests page
A student list is available for each test after the test is published. The list contains the names of the mapped students with their student codes. It is recommended that this list is printed and a copy is provided to each invigilator of the test.
Once a test is published, there are two methods of delivering the test to students:
1. Students can download the test themselves through the offline app. We recommend that the students do this at least one day before the test to avoid any last minute issues. They cannot enter the test without the Access Code.
2. Teachers can download the test file and distribute it to the students on a USB, shared drive, etc. Navigate to the Test Page > Actions > select Download Test File.
Note: The test file will be downloaded with the extension .aptest. The students can copy this test file into the AssessPrep Tests folder. To launch the test, the students can simply double click on this file.
Step 2: Share the unique Access Code with the students to begin.
Step 3: Students enter Student Code and Full Name. Every student has a unique code for the full year.
Note: Make sure that the student code is correct. The app validates the student code online and would not let the student enter the test if the student code is incorrect.
Invigilator options are available on a per-student basis by clicking the I icon in the upper right corner of the student screen.
Note: The Focus Lost screen may also appear if students try to leave the test. To continue, enter the Invigilator Code and an explanation, and click Resume.
If the Calculator or Spell Checker were enabled when creating the test, teachers will be able to disable/enable these tools via Optional Features.
All student responses are saved both locally and online at regular intervals. If a student device crashes, the test will resume from the point of last save (whether locally or online).
Restoring test from online: When you click on "Start Test" and put in the student code, the app may prompt the student to restore the test from the online backup(if available). Please check the student details, enter the invigilator code and click on Restore Test.
The student's responses will be saved online at regular intervals only if the device is online during the test. In this scenario, it will be possible for a student to move to a replacement device and still pick up from the point of last save.
Note: If you click on "Do not Restore Test", it will erase the online backup.
In case the student is facing any issue during the test.
Note: This will send us a detailed report with the necessary information including machine specification, student information and test details and would help us in diagnosing and resolving the issue.
Note: Make sure that the student code is correct before you export.
Issue 1: Error: Student code incorrect. Kindly change the student code and try submitting again.
Issue 2: It seems that your internet is not connected. Please call the invigilator to export the responses.
This happens when the student computer is not connected to the internet. You can either:
1. Try connecting to the internet
Note: The test would be under the "Submission Pending" Tab inside the offline app.
2. Export the responses
Issue 3: There was an issue with the submission. Please call the invigilator to export the responses.
This usually happens when there is some internet connection issue or due to very slow internet. Export the responses which can be uploaded online from an Admin/Teacher account at a later time.
Before starting the test:
Teacher can grade a test :
Open a test and navigate to the Submissions tab. Click on a student's name to view their submissions.
Via the Submissions tab, click Actions and Grade Boundary to set IB Grade (1-7) conversion.
To annotate the student's answer, select the specific text and click the 'pencil' icon.
Navigate to the Student Analytics tab to view the following results:
Per Student - Via a student's individual submission, click the '3 dots' on the top-right of the page and Mark as Checked.
Once checked, students can view their performance and feedback. Parents will also be able to view their child's performance and feedback.
We offer phone support coverage 24 hours a day between Monday and Friday, beginning from Monday 9 AM (GMT +8) and ending at Friday 6 PM (GMT -7).
The first step is to open our online support centre and select your programme.
Select your user type.
Not finding the tutorial you're looking for? Enter in a question or keyword!
The tutorials will update below.
Click on the tutorial you wish to view.
You can also check out our Quickstart Guides on the right navigation panel.
Need more urgent assistance? Feel free to call in any time Monday through Friday, 24 hours a day.
Or email us at firstname.lastname@example.org and you'll get a response within 24 hours.
Feel free to also schedule a demo with us here