Help Tutorials, Quickstart Guides and Resources to help you make the most of ManageBac.
In some instances, you may need to move a student to a different IB year group. These cases could include:
Note: If you wish to move an entire group of students as they graduate or advance to a new grade, please refer to our tutorial on Transitioning to a New Academic Year: http://help.managebac.com/support?lesson=64921&manual_id=coordinatorguide
Admin users can move students from one year group to another via Settings > School Directory > Memberships.
Alternatively, you can reassign the student via Settings > School Directory > Memberships.
To remove a student, use the dropdown under Year Groups to locate the student's original year group. Check the box next to the left or "remove" on the right of their name. Click Confirm Assignments.
To add a student, select the student's new year group under the Year Groups dropdown. Under Available Students, select Not in any IB group. Check the box next to the left of their name. Click the arrow on the centre of the page, Confirm Assignments.
Note: This method can also be used to add or remove students from classes and activity groups.
We offer phone support coverage 24 hours a day between Monday and Friday, beginning from Monday 9 AM (GMT +8) and ending at Friday 6 PM (GMT -7).
The first step is to open our online support centre and select your programme.
Select your user type.
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You can also check out our Quickstart Guides on the right navigation panel.
Need more urgent assistance? Feel free to call in any time Monday through Friday, 24 hours a day.
Or email us at firstname.lastname@example.org and you'll get a response within 24 hours.
Feel free to also schedule a demo with us here