Help Tutorials, Quickstart Guides and Resources to help you make the most of ManageBac.
Users can be added to the system in bulk using the available CSV templates. Each template is specifically designed to accommodate students, teachers, or parent.
Step 1: Download our CSV template, and complete the columns. It is essential that the format match the template and that no columns (even if left blank) are left out. Refer to the following guidelines for entering your student data into the spreadsheet:
Note: All other fields after IB Group are optional including Password, which allows you to pre-set a student's password.
Step 2: Save your spreadsheet as a CSV file.
Step 3: Upload Now.
The import file for teachers only requires First Name, Last Name, and E-mail Address.
Enter each parent's details in a separate row of the CSV. If a parent has more than one child enrolled, use one row per student and repeat the parent information in each line.
The first two columns of the CSV are student-related, the remaining columns are parent-related. Student ID can be skipped if Student E-mail is present, and vice versa.
Please note that teachers who are also parents must have separate parent and teacher accounts, both with unique email IDs.
Our business hours are Monday through Friday, 24 hours a day.
The first step is to open our online support centre and select your programme.
Select your user type.
Not finding the tutorial you're looking for? Enter in a question or keyword!
The tutorials will update below.
Click on the tutorial you wish to view.
You can also check out our Quickstart Guides on the right navigation panel.
Need more urgent assistance? Feel free to call in any time Monday through Friday, 24 hours a day.
Or email us at firstname.lastname@example.org and you'll get a response within 24 hours.
Feel free to also schedule a demo with us here